Thursday, February 18, 2010

Is a Personal Social Network Emergency Notification Plan Necessary?



It started with not feeling well one Sunday morning – stuffy sinuses, sore throat and cough. I had a number of things to get done so I set to work without checking into Twitter. As I was going about my manual tasks I had plenty of time to think. What if I never went back to my social networking sites? What if, for some reason, I couldn't?

Before you starting thinking I am being morbid and melodramatic consider my sister had a stroke and aneurysm when she was exactly my age. She has neither worked nor lived independently since and she has lost her ability to communicate with all but her daughter. I've somewhat dreaded this year of my life and look forward to getting past it.

I've seen a few articles about setting up a contingency plan to inform one's social network in the event of a personal emergency. They suggest giving a trusted loved one passwords so they may communicate on your behalf. Since I am on many different sites and change my passwords regularly this is impractical. I suggest keeping a list of the sites you frequent, the email addresses attached to them and the passwords for those email addresses. Make sure your loved one keeps this information locked up in a safe place. If it becomes necessary, they can retrieve your password information through your email.

But that is not what this post is about.

My thoughts continued to wander to the point of wondering, if I disappeared would anyone in my virtual network notice? If so, who? Would it be who I would expect? When would they notice? I decided to perform an little experiment to find out and then write about my findings.

I checked my Twitter profile to make sure none of my recent tweets would cause concern. One of my Twitter friends has been missing since October. I know from his tweet stream he was headed out to a birthday party that night. I truly hope nothing happened to him. My stream appeared clean of any such red flags.

To get a sense of how likely it would be that anyone would notice my absence it should be noted that www.howoftendoyoutweet.com indicates I tweet or otherwise feed into my tweet stream an average of 86 times per day. Since this is an average it would not be unusual for me to only tweet ten times during the course of a day but to tweet nothing is unusual for me. This means I also had to avoid sending Twitpics, commenting on blogs, posting to my Posterous site or Flickr, sending emails or text messages or doing anything else that would indicate my presence on the web. After the first day I dreamed I accidentally retweeted someone while watching Twitter so I stayed off the computer after that.

Similar to many detractors of social media, I agree it is often a narcissistic pursuit. How else does one justify exposing one's activities, ideas and interests to random strangers if not to get some validation? I'm constantly amazed anyone cares enough to respond to me on the internet but then again, they are likely seeking validation in return. A certain amount of narcissism is healthy but I'm under no illusion people have my blog on a reading list or hover over my Twitter profile page waiting to see a twitpic of my lunch. Thus I was a little surprised when I received my first text message, noting my absence, Sunday night.

After this I heard nothing until Tuesday when I received another text message from a different person. Later on Tuesday I received another text from a third person. I debated what to do about these messages. I didn't want to skew the results of my experiment but it was also not my intention to unduly alarm anyone. I decided to message these three people, tell them what I was doing and ask them to pretend they had not heard from me. They thanked me and agreed to say nothing. On Wednesday I received an email from a fourth person indicating he and a fifth person were concerned about me and asking if there was anything they could do for me. I thanked them for their concern and filled them in on what I was doing. That afternoon I received another text from a sixth person but she seemed more curious than concerned so I didn't think I needed to reassure her by responding. A seventh person texted me late Wednesday night and I let her know what I was doing. She is the only one who sent a message to both my Twitter accounts. In addition to these seven people my Twitter replies tab shows me five other people noticed I was not tweeting – one on Monday, one on Tuesday, two on Wednesday and one on Thursday. This is a total of eleven people (six women and five men) or .18% of the people who openly follow my movements on the internet. Of these eleven people only three have met me in person and none were members of my family.

I can not say I am surprised by these results. A phrase of my Mother's comes to mind - “out of sight, out of mind.” I have several virtual friends I am concerned about because I have not heard from them in a while but after searching the web for activity from them there is only one who has completely dropped off the map. Also, I've only been inactive for five days. That is enough time for twenty people to unfollow me but not quite enough time for anyone to bury me.

One thing I learned from this is, I do not need a contingency plan in case anything happens to me. As long as a few people have my phone number they can text my phone and my partner can let them know what is going on. I may take the time to teach him how to respond to a Twitter DM sent to my phone but that should be sufficient. I may give his phone number to a couple people as a backup, in case anything happens to my phone, but anything more than that is exaggerating my importance to my social networking community.

What do you think of the results of my experiment? Would you have performed it differently? Would you be satisfied with these results from your own virtual community? Let me know your thoughts.

(Special thank yous go out to Rhonda, Rosy, Scott, Brendyn, Don, Amy, Margaret, Marcy, Paul, Ralph and Sarah for wondering where I was. You guys are the best!)

Image courtesy of http://www.punchstock.com)

13 comments:

  1. will you be tweeting again?

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  2. As always, you got me thinking. If my next-of-kin has my iPod, that person can post updates to Facebook and Twitter, which should be sufficient. I don't think I have any email contacts that aren't either on those services or reachable by phone. I'm glad for your post and your conclusion.

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  3. Anonymous - I'm responding to people but find I don't have much to say. I'm glad I did it because it is easier to step away now.
    Mr. Oliver - I reached the exact same conclusion. They don't even have to update Twitter. If they can get the info to one person, that person can tell the rest.
    Thank you both for reading.

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  4. For a couple of years, I considered having a deadman's switch on my information. Not just for social contacts and friends, but for other information as well. I don't want to give out passwords, login patterns for my phones, etc. Not that there is anything I wouldn't mind friends or family seeing, I just find it's best to "lock the door" to keep honest people honest. Then in an emergency they could somehow retrieve the information.

    If I hadn't been working and not being able to afford socializing the last couple of weeks, I sure I hope I'd noticed sooner.

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  5. Don -
    I'm glad I did this because now I'm not the least concerned about it happening. Word will get out somehow if anyone needs to know.
    I was so pleasantly surprised that YOU did notice. I knew you were busy so you were the last person I expected to hear from. I even said as much to my boyfriend.
    I hope work lightens up a bit for you soon!

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  6. I think about this all the time. Not necessarily because Joe Schmoe in Bangkok would worry for me, but maybe somewhere in-between narcissism and effort -- as a writer, I've spent years building up the contacts I have, and I would want to tell them, even in the event that they didn't care.

    My husband gets it. He would know who to email, where to post funeral arrangements, and how to access my accounts.

    But I've often wondered, morbid weirdo that I am, what would happen if we were *both* in a car wreck or some other double-induced death scene? I'm okay with the concept of eventually being dead (hey, it's gonna happen), because I'm curious what's on the other side, if anything. I think it'll be an adventure.

    But I surely don't see my 70-something father checking my desktop for an "If I Ever Die" file, nor remembering where he put an envelope containing passwords and people to notify.

    I guess it goes back into my artist mentality, which we probably all have at least a touch of:

    I'm not afraid of death at all.

    I'm just afraid of being forgotten.

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  7. Had to come back and share this. I found it by Googling "deadman's switch" from the comment above, since that was a cool term I'd never come across before...

    Anyhow, check this out:
    http://www.deadmansswitch.net/

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  8. Thank you for reading, Ms. Lucas. I don't think it is morbid at all to wonder about these things. It is human and practical. As someone who has taken care of the final affairs of several close loved ones, I wish more people would think through their final wishes. It is difficult enough for those left behind to deal with the loss, let alone try to guess what their loved one would do if they had time to prepare.

    Thank you also for leaving the link for dead man's switch. That is a good reference for others reading this post. In fact, I'll add that tag to this post.

    I think everyone would like to be remembered after they are gone. As a writer you are doubtless leaving behind a legacy of written words which will ensure this happens. I hate to think you worry about this too much. Your words will live on.

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  9. Who are you again? LOL, just kidding. ;-)

    You'd have to give it longer to have validity, I think, or run it several times. To a certain degree, out of sight out of mind is accurate, but even more so in the short term.

    We've known many that have taken a Twitter break and think nothing of it. We took one once, for a few weeks, and we were surprised at the number of people who reached out. But it accelerated the longer we were gone... and then decrescendoed in a similar fashion.

    I think you also have to consider the "noise" and distraction factors. For example, we're approaching 10,000 followers (which is still hard to fathom, since we aren't about numbers and employ our own picky follow-back rules that slow down our growth).

    Anyway, I digress. Due to the large numbers, unless we have someone on a short list of faves (a strategy we do use; LilPecan is there, BTW), it can be quite awhile between conversations with an individual. And even with that, again, it can take awhile for us to notice. Obviously. I will tell you that it certainly doesn't diminish how much we enjoy running into the little nut (you), when we do. Even if you do call our avatar's legs "spindly."

    Well, not sure this added any value whatsoever to the post, but we did enjoy your experiment and are glad you're back. Even if we didn't miss you. :-)

    Stay the course and stick around,

    Your buds at @DreamWorthy

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  10. Thanks Mike! One thing it did teach me is to let Twitter go. I enjoy the community but I can't possibly respond to everyone and that has to be okay. More importantly I've learned to let my local community go. I like many of the individuals but I am not in marketing, sales or pr so there is little point in me trying to keep up with Tweetups. For now on I'll only go to the ones that hold a particular interest for me and I am sure that will make us all happy.
    Thank you for reading!

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  11. Believe it or not, this is something I've thought about too. I think everyone should have a "notification plan" in the event of an emergency - not just for their social networks but across the board. At the time of my mother's passing she was married to someone other than my father, living in a different city and state and her spouses family cut their ties with me. I had no way to access her computer, IM list of friends, her cell phone, etc. She was an amazing person and used the internet to stay connected to family and friends and I'm sure it would have meant so much to her friends to know that she had passed or even be invited to her service.

    With that being said, I'd suggest that a list of social networks, login info and passwords be kept along with all of your other important papers.

    On another note - Thanks so much for taking the time to stop in and comment on my "Chesterbook Academy Allows Bullying Behavior" post. It meant so much to me to have your support.

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  12. Ms. Dayngr -

    It was a pleasure to find & read your blog though I wish there was no occasion for you to write on the topic of bullying. As I said there, this is a topic I've read a great deal about lately, primarily because of the bullying incident in our own South Hadley, Massachusetts school. I'll likely write my own post on the topic on another forum soon.

    It's a shame your mother's on-line friends did not have the opportunity to say goodbye to her. I am sure that would have also granted you a greater level of comfort after losing her in an estranged state. In many cases just having the contact information for one or two on-line friends can help get the word out across multiple platforms.

    Thank you for reading!

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  13. Today I came across an apparently abandoned blog where a commenter notes the writer's sudden death. Since the blog itself is written anonymously I have no way to confirm if this is accurate. Here is the link: http://uselessdicta.blogspot.com/2010/02/dear-karma.html

    The writer injured her leg in a skiing accident and asks Karma to lay off her for a bit. This is made ironic and sad by comment under the post from an alleged ex-boyfriend who indicates the writer had a pulmonary embolism resulting from the same skiing accident. One can only assume this is accurate since the blog has not been otherwise touched in two months and another blog she contributed to shows no recent contributions from her.

    Though I have no idea who this person is, it would be nice to know for certain what happened to her. The wondering will haunt me. With this in mind, I revise my above opinions regarding a personal emergency notification plan and will leave the contact name, number and email address of a close internet friend so that my estate can inform him of anything that befalls me and he, in turn can inform others.

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